FOR ASSISTANCE OR QUESTIONS TEXT (303) 960 - 5752
*available 7 days a week*
ALL POLICIES ARE ENFORCED.
For any small business Policies are critical to the health and longevity of a company. And a healthy business means you get to enjoy service for years to come!
COMMUNICATION IS KEY.
Though I may be a brow and skin whisperer I'm no mindreader. Please don't hesitate to inform me on exactly what you want, I'm here to help you achieve your goals!
BY APPOINTMENT ONLY.
Quality takes time - walk ins are for nail salons. Because I hold myself to high standards of work I do not do any "squeeze in" appointments.
Scheduling an appointment means for that time block my attention is entirely on you! Appointments begin at the time scheduled not at the time of arrival. Arriving late means you may have reduced a substantial portion of your allotted time. Please arrive a few minutes early to receive the most of your time with me. Out of respect to me and the following client, all appointments end as scheduled.
YOU BOOK IT - YOU BUY IT, YOU NO SHOW - YOU PAY.
No showing or cancelling last minute is kinda lame and you're way too cool for that! Appointments cancelled 48 hours or less are charged. Play it safe and cancel well in advance if you can't make it. Multiple Late Arrivals or No Shows will not be allowed to book future appointments.
NO CHILDREN UNDER 6YO PERMITTED.
For real folks - THIS IS A HEALTH AND SAFETY MATTER. I can't provide you with service and keep a careful watch on your child. Anyone arriving with a child under 6 will be rescheduled.
SPREAD LOVE NOT SICKNESS.
Remember folks, COVID 19 isn't the only contagious illness that spreads. If you arrive sick or potentially contagious, you'll get rescheduled and charged as a late cancellation.
COVID RELATED CANCELLATIONS: if you or anyone you've been in contact with test positive for COVID19 and need to cancel within 48 hours of your appointment time, a late cancel fee applies if I am NOT able to book another client in your appointment time slot. If I am able to book another client in your appointment time slot, no fee will apply.
FIRST AND FOREMOST, IF YOU OR ANYONE YOU'VE COME INTO CONTACT WITH ARE SHOWING SYMPTOMS, FEEL UNWELL OR TESTED POSITIVE FOR COVID19 - cancel.
#1 NO KIDS - NO EXCEPTIONS - Please understand this is a matter of health and safety.
#2 Masks optional if you are vaccinated & boosted. You are welcome to request I wear a KN95 mask.
#3 Arriving late to your appointment might mean you miss out altogether. Regardless of COVID19 status I will require adequate time between each and every client for proper sanitation.
All of the above are non negotiable. Non compliance will be denied service and charged as a late cancellation. If any of the above refrain you from receiving service, cancel at this time.
If you have any questions or concerns please don't hesitate to ask before you arrive at my business.