Policies

Following the Policies below will help you schedule regular appointments and enjoy your appointment time with The Eyebrow Lady.  Thank You!
KIDS

The Eyebrow Lady is neighbor to businesses of acupuncturist, therapist, more therapist, masseuse and other business which require me to maintain a respectable noise level.  Out of respect to my neighbors, I ask you do not bring children UNDER 4 YRS.  My office is also a danger zone for small children.  If you bring a child to your appointment, you will need to be aware of their safety AT ALL TIMES.  

 
CANCELLATIONS

By booking an appointment you reserve my time exclusively for you and I ask you cancel 48 hours prior to your scheduled appointment.

 
LATE CANCELATIONS FEES:  

Appointments lasting 15 minutes require MORE THEN 3 HOURS notice to avoid charges.  

Appointments lasting 30 minutes or more require MORE THEN  24 HOURS notice to avoid charges.  

After 3 Late Cancellations, customer forfeits any use of the “Punch Card” or Free Services and potentially the ability to book future appointments.

*EMAILING is not a valid form of cancellation. 

 
NO-SHOWS

By booking an appointment you authorize this business to charge your credit card 100% of the scheduled value, should you miss your appointment or cancel your appointment without proper notification. CONSIDER IT A "YOU BOOK IT YOU BUY IT", if you book an appointment and don't cancel consider it charged! Failure to attend multiple scheduled appointments without cancelling prior to scheduled time customer forfeits the ability to book future appointments.  Customer will also be charged for the service(s) booked.  

 

 
TARDINESS

I know being late is unavoidable at times, as a courtesy to the next customer your appointment will end on scheduled time.  Excessive Tardiness may lose appointment.  If you miss 50% or more of your appointment time due to tardiness you will be CHARGED THE VALUE of the scheduled appointment.  After multiple missed appointments due to Tardiness, customer forfeits any use of the “Punch Card” or Free Services and potentially the ability to book future appointments. 

 

 
SICKNESS

If you are ill, I will not be able to provide you with service.  If you show up sick, you will be rescheduled and charged as a late cancellation.  If you appreciate me and what I do, please show me some love and don't come in sick.