Policies

Upon re-opening, the usual Policies will apply, additionally there will be COVID Policies.  Please be informed by reading below.

CANCELLATIONS

By booking an appointment you reserve my time exclusively for you and I ask you cancel 48 hours prior to your scheduled appointment.

 

LATE CANCELATIONS FEES

Appointments lasting 15 minutes require MORE THEN 3 HOURS notice to avoid charges.  

Appointments lasting 30 minutes or more require MORE THEN  24 HOURS notice to avoid charges.  

After 3 Late Cancellations, customer forfeits any use of the “Punch Card” or Free Services and potentially the ability to book future appointments.

*EMAILING is not a valid form of cancellation. 

 

NO-SHOWS

By booking an appointment you authorize this business to charge your credit card 100% of the scheduled value, should you miss your appointment or cancel your appointment without proper notification. CONSIDER IT A "YOU BOOK IT YOU BUY IT", if you book an appointment and don't cancel consider it charged! Failure to attend multiple scheduled appointments without cancelling prior to scheduled time customer forfeits the ability to book future appointments.  Customer will also be charged for the service(s) booked.  

 

 

TARDINESS

I know being late is unavoidable at times, as a courtesy to the next customer your appointment will end on scheduled time.  Excessive Tardiness may lose appointment.  If you miss 50% or more of your appointment time due to tardiness you will be CHARGED THE VALUE of the scheduled appointment.  After multiple missed appointments due to Tardiness, customer forfeits any use of the “Punch Card” or Free Services and potentially the ability to book future appointments. 

 

 

SICKNESS

If you are ill, I will not be able to provide you with service.  If you show up sick, you will be rescheduled and charged as a late cancellation.  If you appreciate me and what I do, please show me some love and don't come in sick.

 

COVID POLICIES

FIRST AND FOREMOST, IF YOU OR ANYONE YOU'VE COME INTO CONTACT WITH IS SHOWING SYMPTOMS OR FEEL UNWELL - cancel.

 

#1 ONLY ONE PERSON in my office at a time. No extra guests will be permitted. 

NO KIDS - NO EXCEPTIONS (Please understand this is a safety measure).

 

#2 Every person must bring and wear a CLEAN mask, keeping your mouth/nose covered the duration of your time in my office building.

 

#3 Services that expose the mouth and nose will be limited.  Lip will be permitted.

 

#4 Checks will not be accepted. Cash, Credit Card, Venmo, ApplePay will be acceptable forms of payment.

 

#5 Arriving late to your appointment might mean you miss out altogether. Due to extensive mandatory disinfecting protocol, efficient "clean up" will require adequate time between each and every client. 

 

#6 Everyone's temperature will be taken upon their arrival with a contactless reader, if your temperature is 100.4 or higher you will not be able to receive service.

 

All of the above are non negotiable. Non compliance will be denied service and charged as a late cancellation. If any of the above refrain you from receiving service, cancel at this time.

Punch cards are on hold for the foreseeable future.  After being closed for 2 months, generating revenue is my primary and necessary goal.  No free services will be given at this time.  Save your punch cards for future use.

PROTOCOL: I will be wearing PPE all day, with every appointment, mask, shield, gloves. Barbicide wipes, spray and soak before and after every appointment - on all surfaces.